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QCONVO INFORMATION

Clear product and subscription information.

Product information: This page summarizes the individual plan and guidance for using Qconvo. Subscription purchases are completed securely through Stripe Checkout after you choose to subscribe.

The individual subscription

Eligible new Qconvo individual subscribers pay $18.99 for the first month, then $24.99 per month, or $239.90 per year billed annually. Annual billing saves 20% compared with 12 months at the standard $24.99 monthly rate. Both billing options include 1,200 transcription minutes each month, resetting monthly even with annual billing. Additional paid transcription overages are not enabled. Prices are before applicable tax. Subscriptions renew on the selected monthly or annual schedule unless canceled. Existing subscribers retain their current agreement unless a change is separately confirmed. Purchases, when available, are completed through Stripe Checkout from the Qconvo app.

Cancellation and billing

To cancel, sign in to Qconvo and go to Settings → Subscription & Billing → Manage subscription. In the Stripe customer portal, select the cancellation option. Cancellation takes effect at the end of your current paid billing period. You can use paid features through that date, and the subscription will not renew.

For purchases through Stripe Managed Payments, Stripe, through Link, is the merchant of record. Stripe handles payment processing and applicable sales tax, VAT, or GST for those transactions. Follow the billing or support instructions on your receipt for payment questions. For help with your Qconvo account or the portal, contact support@qconvo.com.

Use of recordings and AI assistance

Customers must have permission to process recordings and documents they provide. AI-produced notes and assessments require human review; they should not be treated as verified performance findings without supporting evidence and approval.

Responsible use and data questions

Use only materials you are authorized to process. Check the relevant workflow for supported formats and limits. For information about submitted materials, see Privacy & data practices; contact Support for account-specific questions.

Help

Visit Qconvo Support or email support@qconvo.com.